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Amid fog-related flight disruptions, the civil aviation ministry has asked Delhi, Mumbai and four other metro airports to report about incidents three times a day and these airports as well as airlines will also set up ‘war rooms’ to address passenger issues.
Civil Aviation Minister Jyotiraditya Scindia has said it will also be ensured that there is sufficient CISF manpower availability round-the-clock at the airports.
Amid fog-related flight disruptions, the civil aviation ministry has asked Delhi, Mumbai and four other metro airports to report about incidents three times a day and these airports as well as airlines will also set up ‘war rooms’ to address passenger issues.
In a post on X on Tuesday, Scindia said the ministry has sought “incidence reporting thrice daily for all the six metro airports.” Delhi, Mumbai, Hyderabad, Bengaluru, Chennai and Kolkata are the metro airports.
In view of the fog-induced disruptions, Standard Operating Procedures (SOPs) on mitigating passenger inconvenience were issued yesterday to all the airlines.
1. In addition to these SOPs, we have sought incidence reporting thrice daily for all the 6 metro airports.
— Jyotiraditya M. Scindia (@JM_Scindia) January 16, 2024
‘War rooms’ will be set up by airports and airline operators at the six metro airports to address any issues with regard to passenger inconvenience with immediacy.
Also, sufficient CISF manpower availability will be ensured round-the-clock, Scindia said.
With respect to the Delhi airport, the minister said runway RWY 29L has been made CAT III operational on Tuesday.
