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Electric cab-hailing platform BluSmart remained non-operational across Delhi-NCR, Bengaluru, and Mumbai, as the market regulator cracked down on its co-founder over alleged misuse of funds at an affiliated company.
BluSmart app, that offered more than 8,000 taxis in the three metros, stopped taking bookings on Wednesday evening and remained unoperational on Thursday as well.
The sudden suspension puts the livelihood of thousands of drivers at risk and has led to customers venting out their frustration on social media.
The company, backed by BP Ventures – an arm of the global energy giant BP – did not immediately offer any comments on the issue.
“We’ve decided to temporarily close bookings on the BluSmart app,” the firm said in an email to customers without giving any reasons.
As reported by PTI, Earlier this week, Sebi (Securities and Exchange Board of India) banned brothers Anmol and Puneet Jaggi from the stock market and ordered a forensic investigation into their listed renewable energy company Gensol.
The investigation focuses on allegations that they used funds intended for procuring electric vehicles to purchase luxury apartments.
“I have almost 20K balance in BluSmart and today morning got this mail that BluSmart services are suspended. What is this???When can get the refund of BluSmart is getting closed,” said a customer in a post on X on Wednesday and attached the screenshot of the company’s e-mail.
BluSmart in the e-mail assured to initiate a refund to customers within 90 days.
“We truly appreciate your support. While we strive to be back soon, we will initiate a refund within 90 days if services do not resume before that,” the e-mail said.
